Reservations at Gensuirou — plans, rates and availability

Reservation
Plans & rates

Kumamoto Recovery Support Discount

We are now accepting bookings under the Kumamoto Recovery Support Discount. Dedicated plans for the discount are available. Only bookings completed after acceptance began are eligible; bookings made before then are not covered.

Enquire about dates

· Bookings made through third-party travel sites (Jalan, Rakuten Travel and others) are not eligible.
· We do not take reservations for this discount by telephone.
· It cannot be combined with other discounts, including the 5% member discount and the Instagram follower discount.
· Acceptance may close once the programme budget is reached.
· Details are subject to change.

Two ways to book

Plans, rates and availability are shown on our booking page.

Check dates & availability

Send us your dates and a member of our staff will reply with plans, rates and availability.

Enquire about dates

Opens our enquiry form. Our online booking engine is in Japanese only.

Enquiries by telephone

For questions and special requests, please call us. For last-minute stays, booking online is the most reliable.

TEL +81 (0)96-279-1800

10:00–18:00 JST

The villas you can book

Within a 4,000-tsubo (over 13,000 m²) estate lie only twelve detached villas — each a suite. Traditional sukiya-style blended with retro-modern, every villa with its own natural hot-spring open-air bath.

Floor plans, size, bath and amenities for each villa are on the villas page.

Before you book

The questions we are asked most often. For anything else, see the FAQ.

Check-in / Check-out

Check-in 15:30 (latest 18:00)
Check-out11:00
Early check-in From 14:30, paid — please arrange in advance
Late check-out ¥10,000 per hour, until 13:00 at the latest (subject to availability)

Cancellation

7 days before30%
3 days before50%
Day before / day of stay100%

Baths & sauna

Private open-air bath with sauna 15:30–21:00, private use, reservation recommended
Session length 40 minutes per session; last entry 21:00
Gekkou Sakura no Yu March to end of November (may close in poor weather)

Getting here & staying

From Kumamoto Airport approx. 15 min by car
Transfers Not available — please come by rental car, taxi or bus
Guests Junior-high-school age and above
Bringing your own drinks ¥3,300 per bottle at dinner

See access for directions and cuisine for the meals.

For enquiries other than reservations, you may also use our enquiry form.